“I already have a phone system,” or, “I can’t afford the cost of new technology right now…” These two statements are the most often cited reasons for businesses not considering an investment in new voice technology. For small business in particular, Voice over Internet Protocol (VoIP) phone technology is far more powerful, reliable and cost effective than ever before. VoIP phone systems manufacturers have pioneered green technology and advanced network capabilities for businesses of all levels and sizes, offering the same voice technology for small businesses and large organizations alike at a very low operating cost.
Getting Past Barriers
The infrastructure needed to support traditional Private Branch Exchange (PBX) based phone systems was a major technological barrier in the past. A T1 line used to be a major commitment and was not cost feasible for small and medium sized businesses. The Internet and technology has since evolved, and now, even faster Internet speeds are available at a fraction of the cost to support the new voice technology platforms. Coupled with advanced VoIP technology and Unified Communications, users have the ability to make a phone call, high definition video call, send an Instant Message, Fax, email, voicemail, or start a video-enabled web conference with a single mouse click.
Over the last few years, the word “mobile” has come to mean the next stage of Internet growth. For any business to avoid investing in this vital technology is a bad policy. There is too much to gain and the costs are far too reasonable to justify losing the opportunity.