For every user that has a Microsoft Windows computer, getting stuck with technical problems can turn out to be a nightmare. Most of the times when you are in need, your computer make you disbelieve the every reason it is manufactured for. But then it happens and happens quite often due to hardware or software problems, human errors, or catastrophes like flood, power outage, theft etc.
Some problems are quite unavoidable due to which it also becomes unavoidable for your computer to escape from them. Sudden hard drive failure, computer crash, malware infection, computer hijack, software problem, and accidental data loss are among a few problems that you have no control on and that can put you down on your knees looking for immediate help.
All computer users know that computer and technical problems go hand in hand. It is just not possible to isolate problems from computers or vice-versa. Some users remain prepared for such contingencies in advance while some continue to use their computers unless met with accidents.
The point now is what you should do in case of an emergency. If your computer has crashed or you have lost access to the Internet or to your important data, you would want to immediately seek Microsoft support to overcome the problem. You may not be able to figure out the problem on your own, especially if you had a system crash or virus infection. This needs the real expertise of Microsoft support.
When we talk about Microsoft support, the first name that comes to our mind is Microsoft. After all it is the company who made Windows, Outlook, and Internet Explorer among other products.
It’s not just you but more than half of the world uses Microsoft products and hence requires timely Microsoft support to take care of the problems that occur and could recur any time during the day or night. Today, numerous Microsoft support options are available to users across the world. There are several companies other than Microsoft that offer excellent Microsoft support to customers across the world for Microsoft product problems.
Support is available for all the lines of Microsoft products including Windows 7, XP, Vista, Office, Windows Server, Outlook, or Internet Explorer etc. You might wonder what could possibly differentiate such companies from Microsoft. 3kmThe major difference you can find is that of pricing and access. Third-party companies offer more affordable and immensely convenient technical help options as compared to Microsoft.
Since Microsoft is a giant with massive operations and also seems expensive only to business users, it might have a greater hold time when users may call in for support. Most of the time such support can only be afforded by businesses. However, third-party companies may dedicatedly cater 24×7 to both business and individual users for technical problems related to Microsoft products. Besides, their wait time is comparatively much lesser than that of Microsoft.
Third-party providers also offer support for those Microsoft products that Microsoft has stopped giving technical support for. For e.g. let’s talk about Windows XP. Microsoft will withdraw technical and any kind of Microsoft support for Windows XP by the mid 2013. It would even stop rolling out patches, updates, and security definitions required for the smooth and safe functioning of Windows XP. In order to continue using your computer (if running XP), you will have to upgrade to Windows Vista or 7.
Now think that you are running XP on your computer and you don’t have a budget of upgrading to Vista,